okokplay Account Verification Steps
Account verification protects your balance and keeps your withdrawals moving. We ask for a government-issued photo ID — a passport, driver's licence, or UMID card works — along with a selfie for liveness confirmation. Your GCash or Maya mobile number must match the one registered on your okokplay account. Submit documents through the Verification section inside your account settings. Once our team
reviews and approves them, your withdrawal limits expand and payout requests clear the security check without additional holds. We treat verification as a service that works in your favour, not a hurdle.
- Prepare your ID — Have a clear photo or scan of a government-issued ID ready — passport, driver's licence, or UMID are all accepted.
- Upload and submit — Go to account settings, open the Verification section, upload your ID image and selfie, then submit.
- Match your registered number — Make sure the mobile number on your GCash or Maya account is the same one tied to your okokplay login.
- Approval and expanded access — After our team confirms your documents, verified status is applied to your account and withdrawal holds are removed.